Shipping policy

Last updated: November 11, 2026

1. Shipping Area and Cost

leyujg currently ships within the United States. Standard shipping is free for all U.S. orders. International shipping is not available at this time.

2. Order Processing

Once your order is confirmed and payment is complete, please allow 1–2 business days for processing and dispatch.

Business days are Monday through Friday, excluding U.S. federal holidays. Processing time is separate from the carrier’s delivery time.

3. Estimated Delivery Time

Carrier transit typically takes an estimated 5–10 business days after dispatch. Including processing, we estimate delivery within 6–12 business days from order confirmation.

These timeframes are estimates, not guarantees. Severe weather, carrier disruptions, holidays, and other unforeseen circumstances may delay delivery. If a significant delay affects your order, we will share the information available and any resolution options required by applicable law.

4. Dispatch Location

Orders are dispatched from:

leyujg
159 Montgomery Heights Rd
Selma, NC 27576
United States

5. Shipment Updates

We will send shipping details to the email address provided with your order. When tracking is available, the shipment update will include tracking information. It may take some time for the carrier to register the first tracking scan.

6. Delivery Information and Problems

Please review your shipping address before submitting your order. If you need to correct it, contact us promptly at hello@leyujg.com. We will check whether the address can be updated before the order is dispatched.

If your package appears lost, arrives damaged, or is marked as delivered but you cannot find it, email hello@leyujg.com with your order number. We will look into the matter with the carrier and determine an appropriate resolution based on the circumstances and applicable law. A carrier’s delivery status alone does not automatically resolve your claim.

7. Returns

You may request an eligible return within 30 calendar days of receiving your order. We cover the return shipping cost. Before sending anything back, contact us for instructions so we can arrange return shipping at our expense.

For details about return steps and refund timing, please see our Return and Refund Policy.

8. Contact

This website is operated by leyujg.

159 Montgomery Heights Rd
Selma, NC 27576
United States

Email: hello@leyujg.com
Website: https://leyujg.com/